ColdMotion is a professional, customer-oriented and quality-driven company providing parts, maintenance and repair for our refrigerated truck bodies.

With one call to ColdMotion Service Agents, you will have the security and confidence of knowing your refrigeration repair or parts needs are in capable and experienced hands. ColdMotion has a proven history of quality performance and superior customer support. Customer needs, whether a simple inquiry or emergency equipment breakdown, are taken seriously and given the most comprehensive attention possible.

Our nationwide network of highly qualified and knowledgeable technicians is trained to accurately evaluate your equipment needs and offer the most economical and timely repair solutions. Most problems are promptly repaired on the initial visit. But if a difficult situation is encountered, communication between ColdMotion agents and the service technician will quickly have it resolved to the customer’s full satisfaction.

And that does not conclude our dedication to customer satisfaction. An unprecedented final step is taken by ColdMotion on each customer service request. When the technician finalizes the service call and forwards the resulting charges, a follow-up call is placed to the customer. This call allows the customer to provide an evaluation of the service technician’s performance and any additional comments to summarize the service experience. These calls are important. Reports of incompletion or inability to make the necessary repairs in the field will result in the withholding of payment to the technician’s company. Our technicians know we demand results.

ColdMotion takes customer service seriously. There is a constant effort to improve both technical and communication skills. We constantly strive to take service to the highest level possible, making us the leader in customer satisfaction in the refrigeration equipment industry.

The ColdMotion service commitment to every one of our customers . . .

• Prompt Response
• Accurate Communication
• Technical Expertise
• Complete Quality Repair on First Call
• Fair Prices Based on Nationally Negotiated Rates